Thank you for shopping with Professional Nails and Beauty Port Elizabeth. Please review the following Shipping Policy to understand how we process and deliver your orders.

1. Payment and Order Processing

• All orders must be paid in full before they are processed for shipping.
• We accept various payment methods, including credit/debit cards, electronic funds transfer, and cash on delivery (for selected areas).
• Orders will only be shipped once full payment has cleared in our account.

2. Shipping Methods

• Upon checkout, customers have the option to choose between two shipping methods:
  • Collect: Customers can choose to collect their order from our physical store location.
  • Courier: Customers can opt for delivery via courier service to their specified shipping address.

3. Processing and Dispatch Time

• We aim to process and dispatch orders within 1-2 business days of receiving cleared payment.
• Orders received on weekends or public holidays will be processed on the next business day.

4. Shipping Fees

• Shipping fees vary depending on the shipping method chosen, the delivery location, and the size/weight of the package.
• Shipping fees will be calculated and displayed during the checkout process.

5. Delivery Time

• Delivery times depend on the shipping method chosen and the destination of the package.
• Estimated delivery times will be provided at checkout based on the selected shipping method and delivery location.
• While we make every effort to ensure timely delivery, please note that delivery times are estimates and not guaranteed.

6. Courier Tracking

• For orders shipped via courier, customers will receive a tracking number via email once the order has been dispatched.
• Customers can use the tracking number to monitor the progress of their delivery through the courier service’s website.

7. Responsibility for Delivery

• Once the package has been handed over to the courier service for delivery, Professional Nails and Beauty Port Elizabeth is not responsible for any delays, lost packages, or damages that may occur during transit.
• Customers are responsible for providing accurate and complete shipping information at the time of checkout.

8. International Shipping

• At this time, we only offer shipping within South Africa. We do not offer international shipping.

9. Contact Us

• If you have any questions or concerns about our Shipping Policy, please don’t hesitate to contact our customer service team for assistance.

By placing an order with Professional Nails and Beauty Port Elizabeth, you acknowledge and agree to abide by the terms outlined in this Shipping Policy. If you have any special requests or requirements regarding shipping, please contact us before placing your order.